Prefabricated Solutions is committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your information when you use our website, interact with our services, or contact us.

1. Information We Collect

We collect information from you when you visit our site, fill out forms, or contact us. The types of personal data we may collect include:

• Personal identification information: Name, email address, phone number, company name (if provided)
• Message content: Information submitted through enquiry forms or contact messages
• Technical data: IP address, browser type, operating system, and other usage statistics

2. How We Use Your Information

We use the information collected for the following purposes:

• To respond to your enquiries and provide information about our services
• To improve our website functionality and user experience
• To send occasional emails with updates or relevant information (if you opt-in to receive these)
• To comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies to improve your experience on our website. Cookies are small data files that are placed on your device when you visit our site. These cookies may collect information about your browsing behaviour and preferences. By using our site, you agree to our use of cookies.

You can manage cookie settings in your browser to disable cookies or notify you when cookies are being used. Please note that disabling cookies may affect the functionality of certain parts of our website.

Types of cookies we use:

• Essential cookies: Necessary for website functionality
• Analytics cookies: Help us understand how users interact with our site (e.g., Google Analytics)

4. Third-Party Services

We use third-party services to manage various aspects of our website, including analytics, security, and performance monitoring. These third parties may have access to your data to perform these services, but they are required to protect your data under applicable privacy laws.

Examples of third-party services we may use:
Google Analytics: To track website usage and visitor behaviour
Akismet: To reduce spam on contact forms
Google Maps: For displaying maps on our contact page

5. Data Security

We take data security seriously and use reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

6. How Long We Retain Your Data

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. If you submit an enquiry through our contact form, your information may be retained for a period to assist with follow-up services and communication.

For users that register on our site (if applicable), we store personal information provided in their user profile. All users can view, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also view and edit that information.

7. Your Data Rights

You have the following rights regarding your personal data:

• Right to access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can request that we correct any incorrect or incomplete personal data.
• Right to deletion: You can request that we delete your personal data under certain circumstances.
• Right to object: You can object to the processing of your data for direct marketing purposes.
• Right to withdraw consent: If you have given us consent to process your data, you can withdraw it at any time.

If you wish to exercise any of these rights, please contact us using the contact information below.

8. Contact Information

If you have any questions or concerns regarding our privacy policy, or if you would like to exercise your data rights, please contact us at:

• Email: info@prefabsolutions.co.uk

• Phone: 01757 705303
• Address: Prefabricated Solutions Ltd, Unit 1, Oakwell Business Centre, Birstall, Batley, WF17 9LU

9. Changes to This Privacy Policy

We reserve the right to update or change this privacy policy at any time. Any updates will be posted on this page, and we encourage you to check it periodically for any changes.